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Active Audio announces the appointment of pro audio and acoustics expert Eric Grandmougin as its new marketing and customer support director. As part of his new role, Grandmougin will provide Active Audio’s senior management and strategic committee with insight into market trends and technologies, as well as proposing new products to develop the company’s offering in these areas. He will also oversee customer requests and assist with the evolution and promotion of existing products.
His customer support duties will see him assisting distributors in the pre- and post-sales phases. This assistance will include technical advice on the choice of products; commissioning and tuning for complex or strategic projects; after sales follow up on technical matters; and distributor training.
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